If your furnace is inefficient or failing, your first instinct may be to call an HVAC repair company. The challenge is determining the one suitable for you. The following tips will help you select the most reliable contractor in Germantown, MD.

1. Certification and Credentials

The first thing you need to check is the business’s license, permit, and HVAC certification. These documents prove that the company abides by state laws and has permission to offer services to the general public.

Also, ensure the technicians are certified by the North American Technician Excellence (NATE) organization. In a nutshell, the certification proves each one has been thoroughly evaluated and trained by the best in the business.

2. Read Customer Reviews About the Company

Thanks to the internet, it’s possible to know what other clients think about a company’s services. Don’t rely on the testimonials on the organization’s webpage. Do a thorough search on the internet and check whether there are any client complaints. Moreover, visit the company’s social media pages like Instagram and Twitter.

Review the comments and see whether the organization’s representatives respond to client complaints. With the right information on client reviews and feedback, you’ll be confident about choosing a business that truly delivers outstanding service.

3. Company’s Experience

Heating systems, such as furnaces, are probably the most expensive pieces of equipment in a home. So, it’s crucial to ensure that whoever handles it has the appropriate knowledge and training.

Having relevant experience is essential in avoiding minor mistakes that affect performance and reliability. Inexperienced contractors may cause serious issues that require a repair or, for that matter, a complete replacement.

Don’t trust anyone without proof of previous work history. Details of previous jobs will give you a clear picture of what you should expect from the company. It would be best to go with a local one who has gained the community’s trust.

Are you looking for a reliable furnace repair company that offers top-rated services? Our experts have been working tirelessly to provide exceptional heating services since 2005 to the surrounding community. Contact Eric Smock Heating & Air Conditioning, Inc. for furnace repair and maintenance services.

Image provided by iStock

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